Frequently Asked Questions
What insurance services do you provide?
We provide guidance on health insurance, mediclaim, family, senior citizen, top-up and related policies.
Who is the insurance provider?
The New India Assurance Company Limited is the insurer; Care Claim Delhi acts as a licensed insurance intermediary.
Can you help renew my policy?
Yes, we assist with policy renewals, documentation, premium guidance and continuity-related queries.
Do you assist with policy portability?
We explain portability options and help coordinate documents, subject to insurer guidelines and policy terms.
Can you help with health insurance claims?
We guide you through intimation, documentation and follow-up, but claim decisions remain with the insurer.
Are claims or policy approvals guaranteed?
Coverage, premiums, eligibility, exclusions, waiting periods and settlement depend on policy documents and insurer guidelines.
Frequently Asked Questions
